Orders are usually processed within 1-2 business days. If your order is delayed for any reason beyond our standard processing time, we will inform you as soon as practicable.

Shipping rates & delivery estimates

Shipping charges for your order will be calculated and displayed at checkout. Shipping rates are set as flat rates for specific markets and are usually delivered within 7 business days.

• Shipping Location: Canada (Domestic)
  Shipment cost: $100 CAD
• Shipping Location: USA
  Shipment cost: $80 USD
  
  
• Shipping Location: Europe
  Shipment cost: € 150 Euro
  
  
• Shipping method: UK
  Shipment cost: £ 130 GBP

Delivery delays can occasionally occur with issues such as customs clearance, incomplete or bad shipping data

Shipment to P.O. boxes or APO/FPO addresses

www.prosaris.ca ships to addresses within the U.S., U.S. Territories, Canada, Europe, UK and APO/FPO/DPO addresses in these locations.

Shipment confirmation & Order tracking

You will receive a shipment confirmation e-mail once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours from shipping.

Customs, Duties and Taxes

www.prosaris.ca is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer e.g. tariffs, import taxes)

Damages

www.prosaris.ca is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.

Please save all packaging materials and damaged goods before filing a claim.

Contact Us

If you have any questions about our shipping policy, you can contact us at support@prosaris.ca